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At our store, we prioritize providing exceptional service and ensuring our customers have a positive experience. Our Customer Care Policy outlines our commitment to addressing your needs promptly and effectively.

  1. Friendly and Knowledgeable Staff: Our team members are trained to assist you with any inquiries you may have about our products, services, or policies. We aim to provide friendly and knowledgeable assistance to ensure your satisfaction.

  2. Responsive Communication: We value open communication with our customers. Whether you reach out to us in person, by phone, or through email or social media channels, we strive to respond promptly and address your concerns or questions in a timely manner.

  3. Problem Resolution: If you encounter any issues with our products or services, we are dedicated to finding a solution that meets your needs. Our goal is to resolve any problems efficiently and to your satisfaction.

  4. Feedback and Improvement: We welcome feedback from our customers as it helps us improve our products and services. Your opinions and suggestions are valuable to us, and we use them to enhance your shopping experience.

  5. Privacy and Security: We respect your privacy and handle your personal information with care and confidentiality. Our store adheres to strict security measures to protect your data and ensure a safe shopping environment.

  6. Fair and Transparent Policies: Our policies are designed to be fair and transparent, providing clarity on matters such as refunds, exchanges, warranties, and terms of service. If you have any questions about our policies, our team is here to assist you.

  7. Continuous Improvement: We are committed to continuously improving our customer care practices to better serve you. Your satisfaction is our priority, and we are always looking for ways to enhance your experience with us.

Thank you for choosing our store. We appreciate your business and look forward to serving you with the utmost care and attention to detail.

If you have any questions or require assistance, please don't hesitate to reach out to our Customer Care team.

Customer Care

At J.Casimir Scrubs, we are committed to protecting your privacy and ensuring the safety and security of your personal information. Our Privacy and Safety Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.

  1. Collection of Information:

    • We collect personal information, such as your name, email address, phone number, and shipping address, when you place an order, register for an account, or subscribe to our newsletter.

    • We may also collect non-personal information, such as browser type, IP address, and website usage data, to enhance your browsing experience and improve our services.

  2. Use of Information:

    • We use the information we collect to process orders, provide customer support, and communicate with you about your account and our products and services.

    • We may also use your information to send you promotional emails, newsletters, or special offers, but only if you have opted in to receive such communications.

  3. Protection of Information:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    • Your payment information is encrypted using secure socket layer technology (SSL) and is not stored on our servers after the transaction is complete.

  4. Third-Party Services:

    • We may use third-party service providers to assist us in operating our website, processing payments, and delivering products to you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    • Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

  5. Cookie Policy:

    • We use cookies and similar tracking technologies to analyze website traffic, personalize content, and improve your browsing experience. You have the option to accept or decline cookies through your browser settings.

  6. Children's Privacy:

    • Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18 years of age. If you are under 18, please do not provide any personal information on our website.

  7. Updates to Privacy Policy:

    • We may update our Privacy and Safety Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

By using our website, products, and services, you consent to the terms of our Privacy and Safety Policy. If you have any questions or concerns about how we handle your personal information, please contact us.

Thank you for trusting J.Casimir Scrubs with your privacy and safety.

Privacy & Safety

Thank you for your interest in purchasing our products wholesale. Currently, we regret to inform you that we do not offer wholesale opportunities at this time. We appreciate your interest and support for our brand.

While we do not have wholesale options available presently, we continuously evaluate our business model and may consider wholesale partnerships in the future. We encourage you to stay updated on any changes to our wholesale policies by subscribing to our newsletter or following us on social media.

We value your interest in our products and appreciate your understanding. If you have any questions or would like further information, please feel free to reach out to our customer support team.

Thank you for considering our products.

Wholesale Inquiries

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Payment Methods

Store Policy

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